MyStudylink Help

These help pages provide information about how to use the MyStudyLink application.If you can’t find what you’re looking for in these pages, call us on 0800 88 99 00. Please have your client number handy.  Note: Our Call Centre is open Monday to Friday, 8am to 5pm.

General information about MyStudyLink

How to use MyStudyLink and a summary of the key things you need to know including definitions for terms we use.


Evidence requirements

Information on how to provide evidence to us and what types of evidence are acceptable.


Using the Personal Details service

How to view and update address, phone/email, bank account and income details.


Using the Application Details service

How to view and update information about your application(s) for Student Loan, Student Allowance and Scholarships.


Using the Returning Student Application

How to apply for your Student Allowance or Loan using the Returning Student Application.


Using the Payment Information service

How to view and update information relating to your payments from us.


Using the Apply Online service

How to apply for Student Allowance and/or Student Loan online.

How to view and apply for Student Loan Course Related Costs.


Getting your Mail Online

How to sign up and view your Student Allowance, Student Loan and Scholarship mail online. 


Accepting your Student Loan Contract Online

How to sign up and accept your Student Loan Contract online.


Student Loan Contract Terms and Conditions definitions

Definitions of the Student Loan Contract Terms and Conditions.


Other options

Other options including how to access our information, services and tools online.


Last updated: 01 December 2014